The Premiere Pro startup screen is black.

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Hi, I used CCleaner, and I think it deleted something it shouldn't have.

Now, this is what Premiere Pro looks like when I open it: the startup screen is black, and I can't access the section showing recently used files.

What can I do? I'm thinking about reinstalling Windows.

Thanks for your help.

When I click the home icon to go to the main screen, the screen goes dark.

Please help.

S

Sumeet Kumar Choubey

Community Manager

Hi Doncaedit,

Are you still experiencing this issue? Have you had a chance to try the suggestions provided by our experts? Let us know if they helped resolve the issue.

Thanks,
Sumeet

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Peru Bob

Community Expert

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

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Averdahl

Community Expert

Have you tried to uninstall Premiere and the reinstalling it? I would start there before reinstalling Windows.

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