Inspiring

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"The project contained a sequence that could not be opened..."

Forum|Forum|9 years ago
June 28, 2016
20 replies
14473 views

"...no sequence preview preset file or codec could be associated with this sequence type."

I updated recently to Premiere CC 2015.3. This morning, opening a project which I'd been working on all yesterday in Premiere, I got the above error. I can't open this project in earlier versions of AP, natch.

I created a new blank project (no. 2), tried to import the entire problem project into it, and got the same error. I then tried to import only the latest sequence into this new project; which worked fine.

However, when I save project no. 2 (with its one sequence), and try to reload it, I get the same error as above. The only solution is to create another blank project (no. 3), import the (single) sequence from project no.2 into it, and then I can work with this. Which is odd, because importing the whole of project 2 doesn't work; only the single sequence it contains - which comes to basically the same thing.

I also can't export via AME (to H.264; I haven't so far tried any other codecs). I have to export directly from Premiere.

I have uninstalled and reinstalled Premiere, with exactly the same results. I also get exactly the same problem on two other machines here.

Machine specifications:

#1: Windows 10 laptop, Adobe CC2013.3, 32GB RAM, twin SSDs, nVidia Quadro 5010M

#2: Windows 10 desktop, Adobe CC2015.3, 32GB RAM, SSD boot / spinning swap drive, nVidia GeForce GTX 770

#3: Windows 10 desktop, Adobe CC2015.3, 64GB RAM, SSD boot / spinning swap drive, nVidia Quadro K5000

sequence could not be opened

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Correct answer Vinay Dwivedi

Hi,

We apologize for the inconvenience. There are some issues related to the Activation of Premiere Pro which is giving error " The project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated with this sequence type”.

The team is aware of this issue and it will be fixed ASAP.

Please sign out and sign in from your CC application to turn the application in the trial mode so that projects can be opened.

Features and sequence presets missing | Adobe Premiere Pro CS6, Premiere Pro CC

//Vinay

Show previous replies

G

gehughes40

Participating Frequently

EVERY FREAKING TIME!! Vinay says "The team is aware of this issue and it will be fixed ASAP." Then why was it freaking released? Because your sprint cycle is too short to do enough testing? I'm a working editor, oops, not working today, instead trying to get projects to open because I made the mistake of updating Premiere once again.

Vinay Dwivedi

Adobe Employee

Hi,

This is a high priority issue that has arise and reported today and will be fixed shortly. You might get a sign out/sign in notification once it is resolved.

We apologize for the inconvenience.

//Vinay

N

NoMagnoliaAuthor

Inspiring

This might help:

I've uninstalled ALL previous versions of Premiere on one of our machines (#2). Restarted the machine. Went into the program folder - C:\Program Files\Adobe\ and deleted all the Premiere Pro folders I could see (there wasn't anything in the 2015.3 one, but 2015.2 still appeared to have the .exe file there). Restarted again. Reinstalled CC2015, updated to 2015.2 and..... still the same problem.

On machine #4 where 2015.3 has never been installed, the project which won't load on machine #2 opens fine.

Next step will be to uninstall Premiere AGAIN on #2, thoroughly bleach the registry so no traces of Premiere exist, and then try again.

I'm trying to be patient, I really am.....

Vinay DwivediCorrect answer

Adobe Employee

Hi,

We apologize for the inconvenience. There are some issues related to the Activation of Premiere Pro which is giving error " The project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated with this sequence type”.

The team is aware of this issue and it will be fixed ASAP.

Please sign out and sign in from your CC application to turn the application in the trial mode so that projects can be opened.

Features and sequence presets missing | Adobe Premiere Pro CS6, Premiere Pro CC

//Vinay

N

NoMagnoliaAuthor

Inspiring

Thanks Vinay - however, Premiere is insisting on a sign-in if I sign out. It won't run in trial mode.

Vinay Dwivedi

Adobe Employee

Hi,

Try to clear the SLcache and Sl store folders in "Reset licensing information" sections and check if it helps.

Features and sequence presets missing | Adobe Premiere Pro CS6, Premiere Pro CC

//vinay

J

JLP2018

Participant

Ok so I just opened it on a Mas as well, opens on a Mac not on my Windows PC.

A

amokphoto

Participant

I have got the same problem......

T

Tim Boknecht

Participating Frequently

I was getting this problem BEFORE I even updated. Adobe won't even RECOGNIZE any of my old Premiere files as Premiere files.

Why is EVERY SINGLE ADOBE UPDATE EVER A GIANT CLUSTERFUCK?!!!!!

J

JLP2018

Participant

Same here...

N

NoMagnoliaAuthor

Inspiring

I've removed CC2015.3 and CC2015 on one of our machines. Ran CC Cleaner (Use the Adobe Creative Cloud Cleaner Tool to solve installation problems) and restarted. Still the same problem.

On a fourth machine, which has never had CC2015.3 installed, this problem doesn't happen.

Solution: don't install 2015.3 until Adobe fix this.

I thought we'd left this kind of problem behind ages ago. I remember either CS3 or CS4 being the buggiest, most unstable piece of software I'd ever used; it got better after then, but things seem to have taken a retrograde step.

S

Shane_P

Inspiring

I've learned through the years that I will NEVER install a new release of Premiere on my main editing machine. I always download the new version on an alternate machine for testing.

To me, it's painfully obvious that when Adobe rolls out a new version of PP that we are beta testing for them. Hence why I will only install on a secondary machine. Ever notice how in the Premiere forum it's usually just Kevin Monahan and maybe a couple other Adobe staff lurking/replying to threads....but on release day of a new version there are Adobe Staff virtually everywhere responding to virtually every thread?

It just makes logical sense to me that Adobe's testing is limited to their own environment and the real testing begins with us when it's released. Do I think they intentionally release "buggy software"? No of course not. But I think the only way for the bugs to get worked out if for us as users to find them.

I always wait until the "dot 1" versions of a major new release comes out with the bug patches before I will consider updating my main workstation.

Until then I am editing as smooth as butter on my main workstation (Yosemite 10.10.5 Mac) while my 10.11.5 Mac is the guinea pig for 2015.3

N

NoMagnoliaAuthor

Inspiring

Great advice, Shane - unfortunately we don't have spare machines we can use as guinea pigs, and spare editors to test new installations. Our editors need to be able to work uninterrupted on (paid-for) projects. The other solution, I suppose, is never to install new releases until they've been out for a year or so and everyone else has tripped over all the bugs.

It's mightily annoying, though, that Premiere projects are so locked in to the version of Premiere you created them with. On AE you can save in the previous version's file format, which would be a useful feature here.

Bedri Pasin

Participating Frequently

i have the same problem, i can not open any project, i have a problem with the mxf files during import

claireb29389193

Participant

I have the same problem after updating and now can't open a project I have been working on all morning.

I am running Windows 7

8 core Zeon 3.50 Ghz

32 Gb Ram

AMD Radeon HD 7700 series.

S

Shane_P

Inspiring

Whenever I upgrade to a new version of Premiere, I never "open" a prior version of a project file and get subjected to the "the project has to be converted...blah, blah" dialogue box.

I think it's a far safer practice to create a new empty project from within the new version (in this case 2015.3) then use the Media Browser to import a previous versions entire project file. Works like a charm overtime for me going back to the beginning of CC.

N

NoMagnoliaAuthor

Inspiring

Update: Going back to Premiere CC 2015, and opening projects saved with it, *none* of them can be opened: I get the same error on each one.

Could this be something installed by CC2015.3 which is corrupting the import process for previous versions of Premiere as well as the latest one perhaps?

T

Tim Boknecht

Participating Frequently

None. Not a single project will open. I can't even save a project in the UPDATED version and get it to open.

So much fail.

claireb29389193

Participant

I just copied the entire project onto a MAC with the latest update and it opened with no problems...

Running Yosemite on iMac (2011) i7.

Just means I have to re-edit all again as it did not save the sequence.

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