Inspiring

Answered

"The project was saved in a newer version of premiere pro and cannot be opened in this version." - Except it wasn't!

Forum|Forum|11 years ago
September 11, 2014
29 replies
273564 views

Last night I saved a project I've been working on for a couple of days. It's been fine all along. Today, when I went to open it, it's no longer listed in the recently opened files on startup and i get this message:

"The project was saved in a newer version of premiere pro and cannot be opened in this version."

Except it wasn't! I use Premiere CC and it's been fine all along. I can no longer open it at all...

Any thoughts? Very frustrating!

Correct answer dmhuffman

I had this problem and called support. Following was my problem and resolution.

I created a project at home on my laptop. When I got to work and tried to reopen it, I got this message. “This project contains a sequence that could not be opened. No sequence preview preset file or codec could be associated with this sequence type”. Turns out the reason was because my laptop was not connected to the internet. You have to have internet access for Creative Cloud to recognize the program is activated.

I saved the project files on my desktop at work. That said it wouldn't open because the project was done in a newer version. Solution: If you have Creative Cloud, there are two versions of Premiere Pro CC. One is Premiere Pro CC and the other is Premiere Pro CC 2014. The 2014 version is the newest. These are two separate applications. I was getting a message that said it wouldn't open because the project was saved in a newer version on my laptop, PP CC2014. So I had to login to Creative Cloud and install the 2014 version on my work desktop in order to open the project.

Hope this is helpful.

Show previous replies

vinicinema

Participant

Hi, Im not been able to open my project in all the versions. I saved my project on premiere pro cc 2015 and I'm trying to open on my notebook with the same version but I receive a message saying that the project was saved on a newer version but wasn't.

Somebody can help me?

Thx

tesshowie

Participant

I, too, am getting the "project was saved in a newer version..." message. Unlike most of the folks dealing with this, I am trying to open the file on the very same computer that created it, in the one and only version of Premiere that I have, or have ever had. I switched from FCP to Premiere just one month ago, and the version is as current as my computer will support (CC 2014). The tech tried to tell me that I saved the project in a more recent (2015) version of Premiere that my computer doesn't have, and couldn't have even if I wanted it to. Impossible. After several minutes of unanswered questions, the tech finally acknowledged that he or she had never seen this issue. I'm waiting for a call from a supervisor. But I'd love any advice in the meantime.

TD-Matt

Inspiring

I hopes of helping somebody, I just wanted to mention that I've seen this, too. I was migrating to a new computer, and the version that Adobe Cloud had me install a version of Premiere that was actually older than what was on my older machine (8.0 on the new machine vs 8.2 on the older machine).

After a reboot on the new machine, the Adobe app checked with the mother-ship, and told me that upgrades were ready and waiting.

_Spliced

Participating Frequently

As others have reported, the way I got around this way to fully log out of Creative Cloud and than log back in and it saw the 8.2 update. This fixed my issue.

Carlos Külps

Known Participant

Hi folks! I've been facing almost the same problem of other members.

We've been using Creative Cloud and some apps for less than one month.

I've been working with Premiere Pro CC and created one project some weeks ago with success.

This week we've noticed that we had an update (Premiere Pro CC 2014) and we've downloaded it. But now I cannot open my first project and every time I try to open it I receive a warning saying: THIS PROJECT WAS SAVED IN A NEWER VERSION OF ADOBE PREMIERE PRO AND CANNOT OPEN IN THIS VERSION.

WHY??? If it's an updated version? I must can open my project in a new version of Premiere Pro, but the warning says exactly the opposite.

Today I've uninstalled everything (CC and the APPs) and installed again, but the problem remains the same. My Creative Cloud and my APPs are up to date.

Please help me! I need to open my project!

Thanks!

Ann Bens

Community Expert

Please check your version in Premiere.

supportblackhole

Participating Frequently

Can anyone remember when MS Word moved from .doc to .docx? Newer versions of Word prompted you to decide whether you wanted to save in the newer format or a compatibility file. That went on for around 4 years. Yet Adobe can have customers leave their desk, come back to it and find the same file won't open on the same computer and it's the customers fault. No question the most passive aggressive product support on the market...

What happens when you need to transfer between versions one month apart? Nothing. Your problem.

I'm awfully glad I didn't pay for this software as a teacher but I still feel ripped off for the hours wasted trying to get back work.

How about an update that factors in compatibility? The file I can't use on two computers with CC 2014 has one audio file and one video file and some cuts. That's it. Nothing complicated, except for the fact it's on an Adobe product. FUCK'S SAKE GET YOUR SHIT TOGETHER.

M

mediatecnologica

Participant

Hello,

I have similar problem.

Create a project with Premiere Pro CC 2014 four months ago on a pc. Now I try to open it in another pc but already I can not open.

I got the message "This project is saved in a newer version of adobe premiere pro and can not be opened in this version"

I installed Premiere Pro CC and I have the same problem

What I can do?

Ann Bens

Community Expert

Install CC14?

Check the version you are using in About Adobe Premiere Pro.

Ann Bens

Community Expert

Also CC14 latest build projects wont open in CC14 (8.0)

A

aaradhyas7365848

Participant

now its time to switch to other editing software as adobe people have got insane releasing multiple confusing version, they are confused and there software are confused.

I too have a whole marriage sequence complete edited and i can't open it. it says the same the file is created in newer version. I dont know how many newer version these adobe people have created

@

S

soo_huayt61357331

Participant

Same thing happen to me too, "The project was saved from a previous version from adobe premiere pro must be converted" , I can't open my previous file. It make me crazy, Why update version cannot open from previous version file?? So, in the next update version coming soon, should i stop to update again? i worry about every update would face the same problem again, i could unable to open bundle of file. T_T

Ann Bens

Community Expert

For some reason you cannot open 8.2 in 8.0

but you can in 8.0.1 or 8.1.

If you want one of those update download them from here:

All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools

All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools

ghostmeat

Participant

Thanks, Ann

I wish that worked for me! Seems to have worked for other people. I've been going through troubleshooting on this thread: Re: Speedgrade Backwards-Incompatible w/ Premiere CC 2014 8.1

Folks with similiar issues might find a solution that will work for them on that thread. No resolution for me yet.

M

MrsRiccasKindergarten

Participant

jesuislepop is right. Update checks were semi-disabled from doing that app support file hack on the other machine. I had to fix that file or simply delete it then reinstall CC app manager then reinstall the apps. It said up to date but was not. I forgot to come back here and post my solution but it was on the forums here somewhere actually.