The “Reopen” option isn't working

Forum|Forum|1 month ago
May 25, 2026
3 replies
71 views

This is the third time in an hour that the project has frozen, and I have to start over. What is the function of this button if it doesn't work? I don't have anything to update, so please don't message me about updates

S

Sumeet Kumar Choubey

Community Manager

Hi Paul_Gringo,

Sorry to hear about this. Could you please confirm the exact version of Premiere you are using? We will get it checked.

Thanks,
Sumeet

MarekMularczyk

Community Expert

Have you tried resetting Premiere preferences? And maybe clearing the cache as well?

Adobe Community ExpertAdobe Certified Professional

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Paul_GringoAuthor

Inspiring

I can't reset the settings; I've already customized the program to my liking. That includes the hotkeys and the effects panel.I cleared the cache not too long ago; I can't do it every week