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OM26R
Inspiring
November 16, 2018
質問

The selected preset does not support the audio channel type of the clip

  • November 16, 2018
  • 返信数 1.
  • 12553 ビュー

Hi.

I have clips in *.mp4 and *.mkv and each of them has about 4 tracks. I wanna make a DNxHR (I think they're called like DNX HQ 1080p) proxy, but I get this error "The selected preset does not support the audio channel type of the clip".

I don't know how to solve it but I try to change the format to QuickTime GoPro Cineform and make a preset in Media Encoder. But this way it makes not a proxy but transcode, but I've set in Inject setting the Proxies, not Transcode and in preset's setting I've chosen the proxies option.

How to solve it?

Here is an example short clip 2018-10-20 00-42-21.mp4 — Yandex.Disk

I'm using CC 2019.

Thanks.

このトピックへの返信は締め切られました。

返信数 1

T
Community Manager
Trent HappelCommunity Manager
Community Manager
November 16, 2018

The file you supplied has 4 stereo channels and DNxHR/DNxHD MXF OP1a export does not currently support that type of audio channel. The only Format that currently support that type of audio channel is QuickTime.

Create Encoding Preset > set Format: QuickTime and Video Codec (under Video tab) to DNxHR/DNxHD. Then change settings to your liking (remember that you can only choose Match Source for Height/Width or Frame Rate, not both, as setting both to Match Source will create a Transcode preset. Height/Width or Frame Rate must be set to a set value). Then Create Ingest Preset, only check the "Transcode files to Destination" (under Transfer), set Format: QuickTime and choose your Encode Preset.

You can find more helpful information about Proxies at: Adobe Premiere Pro Help | Ingest and Proxy Workflow in Adobe Premiere Pro CC

    rachelcenter
    rachelcenter
    Legend
    October 3, 2022

    that was in 2018. i'm still getting warnings about making h264 proxies for a clip called A002C001_220919_R4P6.mov .... no your metadata doesnt tell me the make/model of the camera. please solve this because if i use the cineform codec instead and then try to take the project on the road with me, my premiere version on my m1 macbook pro doesnt recognize cineform as a codec. @Trent Happel 

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    October 3, 2022

    Hi, rachinc1,

    Cineform is not supported on the M1 Mac. Sorry. I recommend switching to ProRes Proxy or the like.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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