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Joe Bodego
Joe Bodego
Inspiring
July 5, 2016
Answered

This application failed to start because it could not find or load the Qt platform plugin "windows"

  • July 5, 2016
  • 14 replies
  • 25365 views

Since i updated to premier pro when i launch the program i get this error dialog box (This application failed to start because it could not find or load the Qt platform plugin "windows"). Strange thing is if i ignore the error, i can use premier pro but if i click "OK" premier pro quits. This is annoying, i need your help.

error.jpg

    This topic has been closed for replies.
    Correct answer Joe Bodego

    I found a solution, atleast in my case, i uninstalled the "Mettle" plugin and all is well now.. try it

    14 replies

    Show previous replies
    Peferling
    Peferling
    Inspiring
    July 11, 2016

    Avoiding QT in this business is unavoidable, fortunately you can install just the essentials via the custom button, (the core parts that are used by the application to function, minus the parts that are no longer secure - see image below).  This is the current recommendation from both Avid and Sorenson, whom require these components to function:

    If you work DSLR originated files in .mov format, then it will make life easier.  With essentials, I can trans code .mov sources to my mezzanine codec within AME.

    M
    megamoze40
    Participant
    July 11, 2016

    So I'm not sure why this worked, but I set my Windows machine back 7 days to the last update, uninstalled then reinstalled Premiere (also deleted preferences), and that seemed to do the trick.

    To set Windows back, right-click on the start button -->System -->System Protection -->System Restore.  Then select a Restore Point.

    Saved me having to do a total Windows reinstall.

    Peferling
    Peferling
    Inspiring
    July 11, 2016

    wipe the C: drive and reinstall Windows from scratch

    Starting from scratch can take days with regards to all those settings and OS updates, etc.  It's a good practice to make an image of your system for recovery.  I generally keep two images, one of the base install with windows and all drivers working, and a second with the applications installed and working.  These I keep on separate, external USB drives.  Should I encounter an update with undesirable results, it's a 45 minute process to get back to square one.

    You can also use system restore to apply the image (vs using a restore point) with the added feature of keeping documents/settings intact.  It takes a little longer, but works wonders.

    E
    excited_Genie16B8
    Legend
    July 11, 2016

    Starting from scratch can take days with regards to all those settings and OS updates, etc.

    Took me four hours to go from formatting the C: drive to finished installing the full Adobe video quite when I used a thumb drive for the OS rather than a DVD.

    M
    megamoze40
    Participant
    July 10, 2016

    I just updated to 2015.3 and I have the same issue.  Not good, Adobe.

    E
    excited_Genie16B8
    Legend
    July 10, 2016

    This is not a commonly reported error, so I can only think that there's something wrong on your system.

    The only idea I have left at this point is to rebuild the system, wipe the C: drive and reinstall Windows from scratch.  After that, make sure to install only the programs you need for system maintenance and editing.  Don't install any anti-virus, office, email or games on the machine.

    Someone else might have a simpler suggestion, but...that's all I can think of on this one.

    E
    excited_Genie16B8
    Legend
    July 5, 2016

    I've not seen this one yet.

    What I would do is first, make sure QuickTime is not installed on your machine.

    Homeland Security warns Windows PC users to uninstall Quicktime | Fox News

    If that didn't resolve the issue, next I would probably try removing and then reinstalling PP.

    Joe Bodego
    Joe BodegoAuthor
    Inspiring
    July 6, 2016

    This is the weirdest thing i do, i uninstalled premier pro, installed quicktime and same crap

    E
    excited_Genie16B8
    Legend
    July 6, 2016

    No, no.  You want to fully UNinstall QuickTime.  Remove it from the computer completely.  Get rid of it.  Drop it.  Take it off.  Throw it out.

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