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Participant
February 11, 2022
Question

Thumbnails causing premiere to crash

  • February 11, 2022
  • 3 replies
  • 622 views

Hi there! Plase can someone help me or will the Adobe people fix this!

 

Every time I have to load a large number or thumbnails (over 100), Premiere crashes. and my monitor goes all weird. I usually have to restart my PC.

 

I love you guys, but you're making it very hard for me.

 

My specs - 
Ryzen 9 3900

Asus Tuf Gaming Pro B450
GTX 1650

Corsair Vengeance LPX 32GB (2 x 16GB) 3600MHz

This topic has been closed for replies.

3 replies

jimjov
Participant
November 22, 2024

same problem here!

 

Participant
April 10, 2023

Hello! Has anyone been anble to fix this/work around this? Experiencing exactly the same issue; Premiere freezes and crashes if I try to enable the icon view in my project window. Errors: Importer 39 and Importer 81 show up on my event window. Please help this is really frustrating!

Participant
June 1, 2024

i am also facing same issue on my laptop with very good specs

 

Community Manager
February 11, 2022

Hi Myleshamlyn,

 

We're sorry about the poor experience. By loading thumbnails, do you mean generating thumbnail preview in the icon view of the Project panel, or do you mean importing image files? Also, have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave?

 

Thanks,

Sumeet

Participant
February 11, 2022

Hi Sumeet

 

Thank you for the reply.

 

I meant generating thumbnail preview in the icon view of the Project panel. My install is fresh - only a few days old.