Participant

Question

Thumbnails causing premiere to crash

Forum|Forum|4 years ago
February 11, 2022
3 replies
622 views

Hi there! Plase can someone help me or will the Adobe people fix this!

Every time I have to load a large number or thumbnails (over 100), Premiere crashes. and my monitor goes all weird. I usually have to restart my PC.

I love you guys, but you're making it very hard for me.

My specs -
Ryzen 9 3900

Asus Tuf Gaming Pro B450
GTX 1650

Corsair Vengeance LPX 32GB (2 x 16GB) 3600MHz

This topic has been closed for replies.

jimjov

Participant

same problem here!

M

Miguel5E35

Participant

Hello! Has anyone been anble to fix this/work around this? Experiencing exactly the same issue; Premiere freezes and crashes if I try to enable the icon view in my project window. Errors: Importer 39 and Importer 81 show up on my event window. Please help this is really frustrating!

Y

Yashwant36442884a9z4

Participant

i am also facing same issue on my laptop with very good specs

S

Sumeet Kumar Choubey

Community Manager

Hi Myleshamlyn,

We're sorry about the poor experience. By loading thumbnails, do you mean generating thumbnail preview in the icon view of the Project panel, or do you mean importing image files? Also, have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave?

Thanks,

Sumeet

M

MyleshamlynAuthor

Participant

Hi Sumeet

Thank you for the reply.

I meant generating thumbnail preview in the icon view of the Project panel. My install is fresh - only a few days old.

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