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jonna_8785
Participant
Jul 16, 2025 4:20 PM UTC
Question

Timeline goes blank when clicking on a sequence

When I have multiple sequences in the timeline, the timeline goes blank and I cannot edit the sequences. It is impossible for me to edit with this situation. I have cleaned and reinstalled Creative Cloud and all apps.

Premiere Pro 25.3.0 Build 84

Apple M4

Have had two different tecs remote into my computer and still not fixed.

6 replies

Community Manager
Rach McIntireCommunity Manager
Community Manager
Jul 17, 2025 7:58 PM UTC

Hi @jonna_8785, 
I sent you a DM as well.  I have not yet received your email. 

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Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
Jul 16, 2025 8:20 PM UTC

The Right (and Wrong) Way to Update Premiere Pro - Frame.io Insider

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    jonna_8785Author
    Participant
    Jul 16, 2025 5:33 PM UTC

    I emailed you the project file, I have tried to install the past version and open auto save projects, still has the same issue.

    Thanks, 

    Jonna

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    Community Manager
    Rach McIntireCommunity Manager
    Community Manager
    Jul 16, 2025 4:44 PM UTC

    Yes, it would be super helpful if you could send me your updated project and an autosave project from before the update.  Have you tried rolling back to the previous version to see if that helps?  

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    jonna_8785Author
    Participant
    Jul 16, 2025 4:37 PM UTC

    Hi, 

    This happened when I updated to Premiere Pro 25.3.0 Build 84 2 days ago. It happens across multiple projects, multiple saves and multiple computers. I can provide a screen recording or the project file.

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    Community Manager
    Rach McIntireCommunity Manager
    Community Manager
    Jul 16, 2025 4:29 PM UTC

    Hi @jonna_8785, 

     

    Welcome, and thanks for reaching out. Do you know when this began happening? Was it after an update or a change? If you open the latest autosave project from before this happened, does the timeline show up correctly? Would you be able to share your project for us to take a look at?  

    We may need a few more details to try to help with the issue. Please see: How do I report a Problem?  Sorry for the frustration. I hope we can help you soon.

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