Timeline zooming fully in or out when using Alt+scroll

Forum|Forum|2 years ago
July 20, 2023
13 replies
1859 views

Hi guys. I'm not sure why, but for the last couple of weeks whenever I hold alt and scroll my mouse wheel, the timeline has been glitchy and either zooming all the way in, our out, seemingly at random. When I try to scroll slowly, you can see the width of the bar at the bottom of the screen recording slowly change, but it always tries to jump in the opposite direction of what I'm doing.

https://www.youtube.com/watch?v=BKB4sybAAF4

I can handle the bit of random counter zooming, but it's when it zooms 100% in/out of the timeline that is getting completely unbearable, it's making editing so frustrating.

Any idea what could be the cause? thank you

2023-07-20_11-37-08.zip

User experience or interface

Show previous replies

J

Joshua247958071628Author

Participant

Tried preference reset, tried workspace reset, tried reinstalling, tried everything. I went on screen share with adobe support and they couldn't find an issue with the software. When they tried the same thing on my machine, it didn't do it, which suggested a mouse error. They suggested I tried an an old mouse, and it doesn't do it on that. I have a Razer Basilisk Ultimate. Odd! It doesn't do it in any other software, just premiere.