Participant

Question

Timeline zooms all the way in again after zooming out to max with mouse scroll

Forum|Forum|6 years ago
September 18, 2019
20 replies
9588 views

Hey there!

I cannot for the life of me figure this out and I have scoured the preferences, settings and all the adobe forums looking for an answer, perhaps someone here knows the trick!

Formerly, I used to be able to zoom in and out of the timeline using Option+Mouse Scroll just fine. If I zoomed out all the way, the timeline would stay in a maximum-zoomed-out state. This was great because I could quickly zoom all the way out to the timeline with a quick scroll of the mouse and then navigate from there.

Now, all of a sudden, when I scroll zoom-out too quickly, it's as if the timeline gets to max zoom-out and then zooms right back in to Maximum zoom-in (Sorry for all the zooms!). This causes a infinte zoom out cycle. I'm not sure if this is a setting, a bug or something to do with my computer, but it doesn't seem to happen on every computer, nor does it happen on every project as far as I can tell!

Just wondering if anyone has seen this or knows whats going on here, I'd greatly appreciate a push in the right direction!

EDIT: I have made a video to demonstrate the issue, hope this helps!

User interface or workspaces

Show previous replies

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Joseph Naulty

Participating Frequently

This bug is still going. I've been dealing with it for 2 years. I'm on windows using a desktop and a mouse that has no issues with scrolling. Holding alt+scroll wheel will often jump to being fully zoomed in after zooming out a bit. I then have to scroll ALL the way out from being completely zoomed in. It's exceedingly annoying for something I'm expected to pay $70 a month for, and given the entirty of my student license under my University I've been having this issue, I think I'm highly disincentivized by this handling of a simple and very annoying bug to ever actually pay for your software, instead opting for free alternatives. In short, fix your software adobe. We pay you enough to expect a product that doesn't have a bug for 2+ years.

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Xavier38862389vp2g

Participant

Ya know Adobe, this and your ridiculous non-perpetual licenses is why people dislike you. A bug 5+ years old and still no fix? Not even a dev comment? Your superusers somewhat despise you.

gourlie.goods

Participating Frequently

5 years later and this issue still pisses me off everytime I use Premiere. It's also frustrating that the instant zoom-in doesn't even zoom in to where you were looking at the timeline so you have to find your spot again.

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Joseph Naulty

Participating Frequently

FOR THE LOVE OF GOD ADOBE FIX THIS

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Joseph Naulty

Participating Frequently

This is an issue. Different mouses here. It seems to have to do with scroll speed, but the fact that adobe hasn't fixed such a simple issue is annoying. I shouldn't have to change my scroll speed. And zooming in and out is a crucial part of most people's workflow. This needs to be fixed.

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José Luis29265241ic6s

Participant

I had the same problem, I solved it by changing the mouse, I don't know if it is the compatibility of the mouse with the computer or simply the scrolling was no longer good, I hope it helps you.

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MARTYNAS5FA2

Participant

Hey, guys!

This issue is still very much alive.

I tries lowering the scrolling speed so I can at least zoom out using the alt + mouse wheel. But since I'm switching through Windows and MacOS machines on a daily I'd love for this to getfixed on a Mac. Because I can really easily flick the mouse wheel on windows and have it zoomed out whereas on Mac it just runs through a cycle of zooming out but always stops on the max zoom.

Maybe Adobe could find a real fix for this?

I'm using the same mouse and keyboard for windows and mac. Using the latest versions of OS and Premiere. This problem is just killing me

Michelangelo De Cia

Known Participant

Hey! I have a similar problem, it's driving me crazy.

Basically, when I quickly zoom out in the timeline the software zoom me back all the way in. This means that every movement I do on the timeline has to be slow (I do it pressing alt)

Michelangelo De Cia

Known Participant

I found a solution for my situation!

I realised from another blog post, that other people had a similar issue and they too had a Logitech Master MX mouse, so i went into the mouse software (called Logi Options) and I customised the scroll speed for Premiere Pro to about 20%. Now it works perfectly. Hope this could be helpful!

jessicama.ads

Known Participant

thank you!! I was having this problem and it's driving me nuts. Now if only I can figure out why the right click on clips on the timeline is such a small overlay forcing me to vertical scroll all the time to get to "label"

Peru Bob

Community Expert

If a laptop, try disabling the touch pad.

If that is not it, try resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn't work, try resetting the Workspaces:

Reset a workspace

Reset the current workspace to return to its original, saved layout of panels.

Do one of the following:
- Click the Workspace menu icon and select Reset to Saved Layout.
- Choose Window > Workspace > Reset to Saved Layout.

from here:

https://helpx.adobe.com/premiere-pro/using/workspaces.html