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Inspiring
June 22, 2022
Question

Transcribe sequence greyed out in 22.5

  • June 22, 2022
  • 3 replies
  • 15594 views

The transcribe sequence button is greyed out and I am unable to use it. I have logged out and logged in and updated to 22.5 and rebooted. Still same issue. I turned off the firewalls and still same issue. I checked my account on Adobe and there are no warnings or flags. Still same issue. I should mention it was working great a couple of versions ago and stopped all of a sudden. Please help.

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3 replies

Participant
December 15, 2023

I had this issue but didn't notice that "ignore transcript" was selected when right clicking on the clips in the sequence. Deselecting this allowed me to see my text based editing transcipt.

Stan Jones
Community Expert
Community Expert
June 23, 2022

At a loss as to why you are seeing this.

 

> I have ... updated to 22.5.... ...it was working great a couple of versions ago and stopped all of a sudden.

 

This implies that you had this problem before updating to 22.5. Just want to clarify.

 

Two (more) ways to get the button to be greyed out (however unlikely they are, please double check that neither one applies to you):

 

1 - Transcription already exists, but captions not created (or hidden). Switch to Transcript tab to check.

 

2 - Audio tracks are muted. To check for other oddities that might act similarly, Open transcribe dialogue. Can you select an Audio track as target?

 

Stan

 

Participant
September 26, 2022

Thank you. Needed to switch to Transcript tab

 

Ann Bens
Community Expert
Community Expert
June 22, 2022
Inspiring
June 22, 2022

Ann, thank you for the reply, however, I had performed those troubleshooting steps already as mentioned in my intial post. Still not working.