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Participant
November 3, 2023
Question

Transcription does not work

  • November 3, 2023
  • 1 reply
  • 554 views

Im trying to make a transcription, and when i try to use this tool, there is a message that say 4 minutes estimated and it continues adding more time, no it shows: Estimated 2 hours. Does anyone knows how to solve this problem?
Thanks!

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1 reply

Inspiring
November 3, 2023

How long is your video and what format is it? Have you had success on a shorter file or if you import the file into a new project?

Participant
November 4, 2023

The video format is png and is around two minutes long, I tried both of the options you gave me and the same problem happens.
Thanks for replying.

Inspiring
November 4, 2023

PNG is an image format, not a video format. Can you say more about why you think it's PNG? 
Where did this clip come from, what's the file extension, and does it play back properly when you try to open it in from macOS Finder or Windows Explorer?