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206780947334505695lpi
Participant
November 7, 2023
Question

Transitions bundle not showing up

  • November 7, 2023
  • 1 reply
  • 588 views

Hello I am running the latest version of Premiere pro. I recently purchased the TT-Bundle-1. I download the package, run the installer, it says it's succesful. I've quit and reopened premiere. I ran it standard and ran it as Intel. When I got to my effects bin and look in the transitions folder, it does not show up. I have tried emailing the developer, with ZERO answer, and of course I can't get ahold of anyone in Adobe. At this point I just want my $50 back.

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    November 7, 2023

    Hi @206780947334505695lpi,

    I read your case notes. You bought a "transitions" bundle, installed it, yet it is not appearing in your transitions folder. Is that correct? I think I know what's happening. These are not actually transitions, but "bundles" of effects created with effects presets, nested effects, adjustment layers, etc. Please read the user guide for these effects carefully. You may not be performing the correct steps to get these effects working within Premiere Pro. Let us know what you discover.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    2
    206780947334505695lpiAuthor
    Participant
    November 14, 2023

    Hello, I did follow the guideline, and it does not say anything like that. Thanks

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    November 14, 2023

    You probably need to contact the vendor who sold the transition pack.

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