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John Mil
Participant
Jan 12, 2024 1:45 AM UTC
Question

Transitions not showing in premiere pro preview

Hi guys 😃

I added a transition to my adobe premiere footage but when i play the preview it don't show. How to fix please.

6 replies

Peru Bob
Community Expert
Community Expert
Jan 12, 2024 11:53 PM UTC

Delete the Media Cache and Media Cache files:


https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1


If that doesn't't work, try Sequence > Render and turn the yellow line above the timeline to green as suggested by Kevin-Monahan .

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John Mil
John MilAuthor
Participant
Jan 15, 2024 4:21 PM UTC

1 hey guys😃, Thanks for repplying! none of the above solved, and I had this error "exception occurred!" but it vanished for now, what is it?
as to the transitions so far there were 3 variations of errors

1 the transition simply won't show
2 the transition will appear and vanish before it finish and then reapear again, as if it is flashing
3 the transition will happen super fast 3 times in a row

I tried
1 cleaning the media cache Deleting the Media Cache and Media Cache files
2 closing and re-opening premiere pro
3 re-installing another version
4 changing video renderer mercury playback engine software only, also tried GPU acceleration CUDA and OPENCL
5 rendering in to out so that the red bar becomes green as you see in the screenshot

nothing solved

I also made this video 😄

https://www.youtube.com/watch?v=bhuuDuHxP08

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Participant
Feb 25, 2025 9:12 PM UTC

Hello! Did you find a solution to this? I followed your instructions above and most transitions still aren't working!

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John Mil
John MilAuthor
Participant
Jan 12, 2024 1:47 AM UTC

 

 

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Kevin J. Monahan Jr.
Legend
Jan 12, 2024 7:22 PM UTC

Hi @Math34741801nk4h,

Thanks for the screenshot. What happens if you park your playhead on the transition in the Timeline. See it then? Let us know. If that does not show you the transition, try rendering it. Hope the advice helps. Come back with any questions. Sorry for the issue.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
John Mil
John MilAuthor
Participant
Jan 15, 2024 4:20 PM UTC

1 hey guys😃, Thanks for repplying! none of the above solved, and I had this error "exception occurred!" but it vanished for now, what is it?
as to the transitions so far there were 3 variations of errors

1 the transition simply won't show
2 the transition will appear and vanish before it finish and then reapear again, as if it is flashing
3 the transition will happen super fast 3 times in a row

I tried
1 cleaning the media cache Deleting the Media Cache and Media Cache files
2 closing and re-opening premiere pro
3 re-installing another version
4 changing video renderer mercury playback engine software only, also tried GPU acceleration CUDA and OPENCL
5 rendering in to out so that the red bar becomes green as you see in the screenshot

nothing solved

I also made this video 😄

https://www.youtube.com/watch?v=bhuuDuHxP08

Translate