Trying to create proxies for Mavic 2 Pro H.265 4K clips

Question

Just got a Mavic 2 Pro. Did a video test shoot yesterday using "best" camera settings found online which meant shooting in H.265 DLOG 4K. As is noted a lot of places on the web, this footage doesn't work well in Premiere and creating proxies are the recommended solution.

I'm trying to create proxies in PPro and Media Encoder, but keep getting the message from Media Encoder that "the file (filepath and name) could not be imported. Could not read from source. Please check the settings and try again."

I started by using the output setting for H264, 1280 x 720. That yielded the same error message. Then I tried a bunch of other settings with the same result. I updated the driver on my nVidia M4000 Quadro video card. (using Windows updater... is that a problem?). I have a more than capable computer: HP Z640 workstation, dual 8-core Xeon processors, 64GB ram, Quadro M4000 video card. The video files are on an internal SSD that's only used for current work in progress PPro projects.

Guessing the solution is simple, but I could use some help please!

Thanks

Michael Grenadier · Answer

First thing to confirm, what if you just bring a camera original file directly into adobe media encoder? Does that work? If not, I'm wondering if there could be some sort of permissions issue going on.

I've found certain formats do not play well with creating proxies. I'd suggest you try converting your camera original to a relatively lossless format like Prores 422 or Prores422(HQ) and then make proxies.

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