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Zombie Brain
Participant
June 30, 2020
Question

Trying to install Premier Pro and no password?

  • June 30, 2020
  • 2 replies
  • 888 views

Hello please could you help mE ? 
 I have a premier account it is Band new !! 
***I am trying to install premiere Pro via the installer the title says

premiere Pro installer wants to make changes enter password below____ 

 So my problem is I don't seem to have a password??
 what password are they talking about?

And how do I get one please?

I've tried my Adobe password that does not work 😞

 

 so my problem is I don't seem to have a password what password are they talking about? And how do I get one please? I've tried my Adobe password that does not work I was text two different passwords however those did not work and truthfully I have no idea where they came from anyways please can you help? I have a film festival to enter in five days! thank you 🙂 

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2 replies

Peru Bob
Community Expert
Community Expert
October 9, 2024

That is your operating system asking for your user password (Windows or Mac password), not Adobe asking for your password.

Participant
October 9, 2024

Same issue... Very frustrated!