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Participant
August 21, 2024
Question

Ui issues when opening Premiere Pro

  • August 21, 2024
  • 3 replies
  • 218 views

Hello, whenever I make a new project or open an existing one I have an issue where there are black boxes covering the top of the screen. If I minimize the program the black boxes even stay on my desktop. The only way I can fix it is to try closing and opening premiere multiple times and just hope it works. There have been times where I need to close and open the program up to 10 times. Very annoying.

 

I have tried multiple different Nvidia drivers including both the Creative and Gaming versions and I still have this problem. I've used premiere for years and never had this issue until a few months ago. Is there a setting or something causing this issue? Any help would be appreciated! Thanks!

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3 replies

kglad
Community Expert
Community Expert
August 22, 2024

this was moved to the premiere forum.

HollowOwlAuthor
Participant
August 22, 2024

Thanks. Sorry I just used the help button in the CC app. Right after I posed this I saw that there was a specific Premiere section and remade the post there. Didn't see a way to delete posts so please remove one haha.

kglad
Community Expert
Community Expert
August 22, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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