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isaacb993116
Inspiring
May 26, 2018
Answered

Unable to create image buffer error - please help

  • May 26, 2018
  • 1 reply
  • 17418 views

While editing I keep getting an error saying "unable to create image buffer" shortly followed by the program freezing or crashing.

I'm editing .mov files imported via the media browser shot on a Canon t5. I faced the same problem when editing MXF files from a Canon XF100 a few weeks ago.

I've been trying to solve this problem for weeks to no avail. The only workaround I have is to edit quickly in sessions and save frequently before the program freezes again.

    This topic has been closed for replies.
    Correct answer kulpreet singh

    Locking this thread as a duplicate. Please refer to this thread: Please help: "unable to create image buffer" error

    -Kulpreet Singh

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 26, 2018

    More information needed for someone to help... please click below and provide the requested information

    -Troubleshooting https://forums.adobe.com/thread/2261475

    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

    I
    isaacb993116Author
    Inspiring
    May 28, 2018

    https://forums.adobe.com/message/10407101#10407101

    kulpreet singh
    kulpreet singhCorrect answer
    Inspiring
    May 28, 2018

    Locking this thread as a duplicate. Please refer to this thread: Please help: "unable to create image buffer" error

    -Kulpreet Singh

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