Unable to import a file

Forum|Forum|8 years ago
August 23, 2017
1 reply
1015 views

Hello, I use adobe premier pro recently, I am in 3D and I wish to make videos of my animations export to ".exr" However, when I launch the program, I do "new project" and when I arrive on the work plan I am what the tutorial tell me to do, in addition, to drag my file in the sequence (bottom right) . Nothing passes my mouse become a incone of a "red round baré". I then tried to import by doing the following: file> import> "my .exr file And I noticed that when the import to finish I click on one of my frames, and the image is black, nothing appears Would anyone have a solution? I lose patience .. thank you in advance

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B

BrizenganAuthor

Participating Frequently

kulpreet singh

Inspiring

Hi Brizengan,

I am sorry about the trouble.

What is the source of your media files and where exactly they are located?

What are your system specs & which OS are you on?

Try this:

Open your project, click on File > Project settings > General and change video renderer to 'Software Only Mode' and delete previews.

Check if that makes any difference.

Thanks,

Kulpreet Singh

B

BrizenganAuthor

Participating Frequently

Hello Kulpreet

The source of my files comes from the Houdini software, I made a Render and then converted it to open .exr.
My files, are currently on local disk D, in a folder originally created for editing.
I use windows 10, 32go RAM, 1TO, intel core i7, Nvidia geforcegtx 950.
And use it Adobe Premiere Pro CC 2017.

I tried to do what you told me, nothing has changed

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