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Participant
December 6, 2024
Question

Unable to Open Adobe Apps After Changing Installation Preference to External SSD

  • December 6, 2024
  • 1 reply
  • 122 views
Hello! I hope you're all doing well. Recently, I ran out of local storage, so I changed the app installation directory to my external SSD. After that, I uninstalled all the Adobe apps and reinstalled them. However, ever since, every time I try to open an app like after effects and premier pro, it crashes and shows a tab asking to send a report. I’ve tried finding a solution but haven’t had any luck. I also ensured all necessary files have proper access, as suggested by others facing similar issues. Please help me resolve this problem. Thank you!
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1 reply

Ann Bens
Community Expert
Community Expert
December 6, 2024

Although you can install apps on other than C drive it is recommended not to do so.

C is the boot drive, which should contain all apps.

Solution: get a bigger drive.