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Participant
August 18, 2023
Question

Unable to read image file

  • August 18, 2023
  • 1 reply
  • 244 views

My Premiere pro keeps giving me the Unable to read image file error. invaild parameters code please assit, It keeps freezing entire app. thanks

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1 reply

Kartika Rawat
Community Manager
Community Manager
August 25, 2023

Hi Daniel317609943bcb!

Sorry about the trouble. Would you mind sharing the following info?

  • Does it happen with a specific project? 
  • What type of media files are you editing (codec/ format, frame rate, frame size)?
  • Have you tried resetting preferences

Let us know.

Thanks,

Kartika

 

moved to discussion for troubleshooting