Unable to read image file: GDI status: invalid parameter

Forum|Forum|2 years ago
August 7, 2023
5 replies
2107 views

Why do I get this coming up and how do I stop it.

Error or problem

This topic has been closed for replies.

Peru Bob

Community Expert

Are there any unusual characters in the file names?

B

Byron31533955pvgaAuthor

Participating Frequently

Nope, just video from a gopro.

Peru Bob

Community Expert

Try transcoding with Handbrake or Shutter Encoder.
https://handbrake.fr/downloads.php
https://www.shutterencoder.com/en/

Ann Bens

Community Expert

What kind of files are you trying to import or edit? Be specific.

Any strange UI behavior?

B

Byron31533955pvgaAuthor

Participating Frequently

a 30 second mp4 video taken on a gopro, the file names have not even been changed.

Sorry, what is UI?

B

Byron31533955pvgaAuthor

Participating Frequently

I can see the video and play as a preview but as soon as I try to import it into a project it doesn't want to know.

kglad

Community Expert

i assume you mean premiere pro, not premiere elements. if incorrect, state that.

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.