Skip to main content
Participant
February 7, 2025
Answered

Unable to start correctly (0xc0000142)

  • February 7, 2025
  • 3 replies
  • 5075 views

Its my first time download Premiere Pro. I open it but its pop up a error notice, it said "This application was unable to start correctly (0xc0000142)

My version is v24.6.1

Correct answer Peru Bob

Did you download the Creative Cloud app and install it from there?

If not, uninstall it and download the CC app:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

3 replies

Participant
September 11, 2025

For anyone having this issues on PC Sep. 2025 I had to revert to Version 25.2.1 

Participant
September 24, 2025

Yes! Thank you! So helpful!

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
February 7, 2025

Did you download the Creative Cloud app and install it from there?

If not, uninstall it and download the CC app:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Ann Bens
Community Expert
Community Expert
February 7, 2025

If this is your first time downloading Premiere why version 24.6.1?

Error message is a windows' thing.

Yuma_8.28Author
Participant
February 7, 2025

Actually idk

Btw how do I fix it 

 

Ann Bens
Community Expert
Community Expert
February 7, 2025

Is this a legit version of Premiere?