Participant

Answered

Unable to start correctly (0xc0000142)

7 replies
5614 views
Translate

Its my first time download Premiere Pro. I open it but its pop up a error notice, it said "This application was unable to start correctly (0xc0000142)

My version is v24.6.1

Crash

Peru BobCorrect answer

Community Expert

Did you download the Creative Cloud app and install it from there?

If not, uninstall it and download the CC app:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

C

Charles286957806pun

Participant

For anyone having this issues on PC Sep. 2025 I had to revert to Version 25.2.1

Translate

T

TonyMyles

Participant

Yes! Thank you! So helpful!

Translate

Peru Bob

Correct answer

Community Expert

Did you download the Creative Cloud app and install it from there?

If not, uninstall it and download the CC app:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Translate

Ann Bens

Community Expert

If this is your first time downloading Premiere why version 24.6.1?

Error message is a windows' thing.

Translate

Y

Yuma_8.28Author

Participant

Actually idk

Btw how do I fix it

Translate

Ann Bens

Community Expert

Is this a legit version of Premiere?

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.