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Saadn77
Participant
September 16, 2022
Question

unable to use Hvec encoding decoding, getting low level error!

  • September 16, 2022
  • 1 reply
  • 217 views

Hi community, It's been ages since I'm trying to figure out this issue, When I enable Hvec encoding decoding I start getting Low-level exception errors its a shame I can't use this feature on my heavily built pc.

 

Using the latest Premiere pro v22.6.2, I had this issue in older versions as well. 

 

Computer specs: 

Processor AMD Ryzen 9 5900X 
Installed RAM 32.0 GB
System type 64-bit operating system

GPU: RTX 3050

m2 for windows 

SSD for cache

another ssd for project files

and other HDDs for storage and data

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
September 16, 2022

HI Saadn77,

Sorry. Can you be more specific about your footage? Is it 10-bit 4:2:2 HEVC? If so, you need an Intel 10th or 11th gen CPU with Quick Sync. AMD CPUs are more suitable for ProRes workflow using transcodes and/or proxies. Please try that.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
S
Saadn77Author
Participant
September 21, 2022

Hello Kevin, Thank you for your reply.

Mostly I work with sony mirrorless cameras the footage is 

XAVC S/ AVCHD all 8 bit. 

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