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barryf34067098
Participant
August 1, 2017
Answered

Unable to use video just audio

  • August 1, 2017
  • 2 replies
  • 261 views

I have a video file that i want to use but I am only able to drag on the audio. How am I meant to get both audio and video.

    This topic has been closed for replies.
    Correct answer Ann Bens

    Its all in the source patching:

    2 replies

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertCorrect answer
    Community Expert
    August 1, 2017

    Its all in the source patching:

    Vidya Sagar
    Participating Frequently
    August 1, 2017

    Hi barryf34067098,

    Sorry for the inconvenience. What is the format of the footage? What is the source of the footage?

    Also, please let us know the operating system version & system configuration.

    Thanks,

    Vidya.

    barryf34067098
    Participant
    August 1, 2017

    it is a mp4, and i got it from my downloads. it is the 2017.1.1 release

    On Tue, Aug 1, 2017 at 9:21 PM, Vidya Sagar <forums_noreply@adobe.com>