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ASH1117
Participant
March 19, 2022
Question

Unknown error when saving premiere project to external drive

  • March 19, 2022
  • 4 replies
  • 292 views

Hi there, I've been trying to save a premiere project to an external drive, but every time I do, when it gets to the end of the save I get an uknown error, and it tells me to save to a different location and to try again. It is a big project but there is plenty of space on the external drive. There are some effects, mostly overlays, but nothing too complex. No AE files. Any ideas? 

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4 replies

Inspiring
March 20, 2022

How much hard drive space do you have? 

Peru Bob
Community Expert
Community Expert
March 19, 2022

If the external drive is formatted to Fat32, then the maximum file size that it can hold is 4 GB.

If any of the files you are copying to the drive are larger than 4 GB, then the drive needs to be formatted exFAT or NTSF.

R Neil Haugen
Legend
March 19, 2022

That sort of thing happens typically with some sort of (at times very arcane) permissions issue. I know especially with laptops you might want to get the project file off the system drive, but ... it's not as simple at times as we would like.

 

Depending on the OS, it can take some futzing to nail it down.

 

Neil

Everyone's mileage always varies ...
Ann Bens
Community Expert
Community Expert
March 19, 2022

Does it save to a local drive?

ASH1117
ASH1117Author
Participant
March 19, 2022

Yes, it does save to the local drive without any problems.