Participant

Question

Unsupported compression type CFHD : Unable to import Video

Forum|Forum|1 year ago
August 22, 2024
7 replies
1422 views

I am trying to import a file from adobe stock and its giving me an error "File uses unsuported video compression type "CFHD"

Never had an issue downloading anything from Adobe Stock,

If anyone has an asnwer for this I would appreciate it.

This topic has been closed for replies.

jamieclarke

Community Manager

Hi @Atl_Drezz - This Mogrt package uses clips that were transcoded with the cineform codec.

Apple dropped support for legacy codecs when they switched to ARM, so currently cineform on ARM is not currently supported

This Mogrt does work on Windows, and you can get it to work on mac only if you use version 23 and open it in Rosetta mode.

A

Atl_DrezzAuthor

Participant

There is a few but this is the first file that i Downloaded that gave me that issue:
3 Bokeh Lights and 2 Light Leaks

jamieclarke

Community Manager

Can you send me the name of the file so that I can look it up and investigate?

A

Atl_DrezzAuthor

Participant

Good Afternoon Jamie, Im not entirely sure what file type it is because im just grabbing a pre-made transition from the Adobe Stock tab, but when I try to insert the transition into my timeline it gives me that error and it doesnt play the transition.

jamieclarke

Community Manager

Hi @Atl_Drezz - Any updates?

Kevin J. Monahan Jr.

Community Manager

The status of this bug report is updated.

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

jamieclarke

Community Manager

Hi @Atl_Drezz - What file from Adobe stock are you trying to import? It sounds like it's from a legacy codec that Premiere Pro doesn't support.

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