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Participant
November 28, 2020
Question

Unsupported format or damaged file for a .wav file

  • November 28, 2020
  • 1 reply
  • 3858 views

I'm having issues importing a few .wav files into Adobe Premiere Pro, despite them being supported formats.

 

Here was my workflow:

  1. The audio files were captured on a Mac using Quicktime Audio Capture, and came out as .aifc files. These files don't appear to be supported in Premiere Pro so...
  2. I opened the .aifc file in Adobe Audition, did some noise correction, and saved as a .WAV file
  3. Now I cannot import either the original .aifc nor the .wav file despite being supported files. I get the message "Unsupported Format or Damaged File" 

 

I read in another threat that maybe the original formatting was retained and not supported in premiere? How can I correct this? I really need these audio files imported...

This topic has been closed for replies.

1 reply

Averdahl
Community Expert
Community Expert
November 28, 2020

"Unsupported Format or Damaged File"

 

Just a guess, but i think either the Bit Depth and the Sample Rate of the .wav file are out of spec. To fix, open the .wav file in Audition and press F11 on the keyboard and use the settings you can see in the attached image.

lehestro
Inspiring
December 20, 2024

Sorry, years later I'm having this issue. Can you calrify further? You say "to fix, open the .wav file in Audition" but OP's problem is he can't open the files in Audition. I'm having the same issue, and I'm confused how to proceed.

 

What's weirder, sometimes it does open them. A file I just opened in Audition and made no changes to it will now not open. 

Kevin-Monahan
Community Manager
Community Manager
December 20, 2024

Hi. I read your message. It appears that a file you created cannot be imported to Adobe Software. You might try FFMPEG or a variant (like Shutter Encoder) to transcode the file. Let me know if that workaround might help you. Cheers, ^KM

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio