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angieo29393517
Participant
Apr 11, 2025 5:50 PM UTC
Question

Unsupported Video Driver error message in Premiere Pro

This error mesage pops up whenever I open Premiere Pro. One of our IT people installed the latest Intel and NVIDIA drivers but the error does not go away. Is there a recommended driver version that I should install? I am using Premiere Pro version 25.2.1

 

7 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Apr 11, 2025 5:59 PM UTC

Moved from the CC Desktop forum to the Premiere Pro forum.

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    GOTGALLOWS
    Inspiring
    Apr 13, 2025 2:38 AM UTC

    Same issue here. My Intel and nVidia drivers are both up to date and also on Premiere 25.2.1.

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    R Neil Haugen
    R Neil Haugen
    Legend
    Apr 13, 2025 3:22 AM UTC

    Pleaae list the speific GPU and the driver number ... like 538.21 or whatever it is.

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