Unsupported Video Driver for non tech person
When I open premiere pro- on my ASUS laptop- it says system compatibility report: video Intel R Arc(TM) Graphics: Unsupported driver. If I proceed with the fix button, it doesn't work. If I proceed within premiere pro/it crashes my computer. I brought to Best Buy geek squad- they replaced my computer. I got a new computer- the exact same - I turned it on- downloaded creative cloud then adobe premiere pro- opened- and sure enough the same system compatibility report. I have ASUS with intel core, Nividia, GeForce rtx. When I bought this computer they said it was perfect for editing videos in premiere. I am not techy- and the geek squad could not understand the issue - I don't want to go back and get a third new computer. Does anyone have very straight forward advice on how to fix this- step by step that someone not techy could preform? Clearly it's not my laptop- brand new- up to date everything and latest version of adobe premiere pro.
