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abado199
Participant
February 22, 2020
Question

Unsupported video driver: How to solve this problem

  • February 22, 2020
  • 3 replies
  • 1580 views

[title edited by mod]

This topic has been closed for replies.

3 replies

R Neil Haugen
R Neil Haugen
Legend
February 22, 2020

I don't think the old Broadwell generation graphics chips are supported anymore ... so you may not be able to use that graphics with any Premiere later than 2019 version.

 

Neil

Everyone's mileage always varies ...
Averdahl
Community Expert
AverdahlCommunity Expert
Community Expert
February 22, 2020

What happens if you click on the button that says Fix?

    radzmar
    Community Expert
    radzmarCommunity Expert
    Community Expert
    February 22, 2020

    It could mean your graphics card is not supported.

    Check the system requirements. 

    https://helpx.adobe.com/premiere-pro/system-requirements.html#gpu-acceleration

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