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Participant
July 3, 2023
Question

Unsupported video driver problem NVIDIA quadro p620

  • July 3, 2023
  • 2 replies
  • 1799 views

Hello every one!

I´m having a problem whit Premiere Pro and After Effects. Last i used these softwares wass maybe a litle over month ago and everything wass fine. But today 03.07.2023 i try to lauch Premiere Pro and i´m getting unsupported driver error. I´m using Nvidia Quadro P620 Graphics. I have latest drivers installed, so problem is not there i think. Has Premiere Pro and After Effects stopped supporting this card? how can i fix this problem? Thank you very much for helping me!

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2 replies

John T Smith
Community Expert
Community Expert
July 3, 2023

nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond

Legend
July 3, 2023

Have you updated your PC's Nvidia graphics driver yet? Beginning with the newest 23.5 version, Premiere Pro will require version 535.98 or newer driver version for your Quadro just to run properly.