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jessj13156519
Participant
April 4, 2018
Answered

Update 12.1.0. - corrupted png-rendering possibly?

  • April 4, 2018
  • 14 replies
  • 7026 views

After updating I have several corrupted PNGs, that wont render properly, both in old projects and newly started.

Below is an example of a logo, which have gotten a random background attached to it (background is a frame from an imported videofile with something like a solarize effect on it?)

As far as I can tall all my PNGs with alpha looks like this.

      This topic has been closed for replies.
      Correct answer Vidya Sagar

      Hi All,

      The issue is fixed with the latest update of Premiere Pro(12.1.1). Please update & let us know the status.

      Thanks,

      Vidya

      14 replies

      Show previous replies
      DW1006
      DW1006
      Participant
      April 4, 2018

      I'm having the exact same issue in Premiere. 

      MacPro (Late 2013)

      macOS High Sierra 10.13.4

      Adobe CC 2018 12.1.0

      R
      rhodau56008335
      Participant
      April 4, 2018

      Also having this issue. None of the above proposed fixes have worked.

      S
      sambojo
      Participating Frequently
      April 4, 2018

      I am having the same problem.  My image is a png with transparent background, but the transparency now is colorful horizontal lines.  I cleared my media cache and media cache files and reopened Premiere and it fixed it for about 30 seconds.  As soon as I did anything it changed it back to the lines in the background.  I tried moving the png to a different location also, but no change.  I reverted back to 12.0.1 and everything is working.

      Here is my system:

      Rameez_Khan
      Rameez_Khan
      Legend
      April 4, 2018

      Hi jessj,

      Sorry for your issue! This is unexpected behavior.

      Thanks for providing the screenshot.

      Have you tried clearing your old cache files? FAQ: How to clean media cache files?

      Let us know if this helps.

      Rameez

      J
      jessj13156519Author
      Participant
      April 4, 2018

      Hey Ramiiz

      Thx for your fast reply.

      I tried shutting down PP, deleting the two folders (Media Cache, and Media Cache Files), and restarting PP.

      Unfortunately the problems persists, though it changed the used background in some instances

      Kind regards

      Jess

      Rameez_Khan
      Rameez_Khan
      Legend
      April 4, 2018

      What kind of a computer do you have? Which OS are you on?

      I found a similar thread on the forum, looks like you're not the only one: Premiere Pro CC 2018 (12.1) altering the content of my graphics?

      I suspect graphics files with alpha channel are not rendering correctly. Try switching the Video Renderer to software only under File > Project Settings > General.

      Let us know if that helps.

      Rameez

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