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mauri_frm
Inspiring
October 18, 2017
Answered

[URGENT] Premiere pro 2018 doesn't open keyboard shortcut window

  • October 18, 2017
  • 1 reply
  • 2831 views

I can't open the keyboard shortcut window in the latest version of premiere pro, i'm running it in macOS High Sierra in a macbook pro mid 2015

    This topic has been closed for replies.
    Correct answer Rameez_Khan

    i recently tried with that method and nothing happened, still doesn't work


    Can you try the steps in this link: Latest Premiere Update: Keyboard shortcuts not working

    Best,

    Rameez

    1 reply

    Rameez_Khan
    Rameez_Khan
    Legend
    October 18, 2017

    Hi mauri.frm,

    That's unexpected behavior!

    • Do you have multiple monitors?
    • Have you migrated settings/preferences from an eariler version of Premiere Pro?

    Thanks,

    Rameez

    M
    mauri_frmAuthor
    Inspiring
    October 18, 2017

    No, i don’t have multiple monitors and I didnt migrate settings from an older version

    Rameez_Khan
    Rameez_Khan
    Legend
    October 19, 2017

    Can you try uninstalling Premiere Pro using the CC Cleaner tool and reinstalling?

    Let us know if that helps.

    Thanks,

    Rameez

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