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Participant
April 15, 2019
Answered

Using and exporting MXF from Sony Camera

  • April 15, 2019
  • 3 replies
  • 3577 views

I recently shot 4K, XAVC footage from a Sony pxw-z90v. I imported the MXF files just fine into premiere, edited it with pictures, some AVCHD 1080 footage, but when I try to export, I get an import error: Importer returned bad result.

Can someone help me export this project to something that would be compatible with youtube? I tried to export it as H.264 and MXF OP1a, and they both give me an import error.

Any help would be greatly appreciated! 

This topic has been closed for replies.
Correct answer khomthepreditor

Are you exporting directly out of Premiere? Try hitting queue instead of export at the bottom of your export settings, and it'll send your export to Adobe Media Encoder (make sure it's installed!), which may be able to handle the export easier.

3 replies

jcolebankAuthor
Participant
April 15, 2019

Thanks all.  I updated Encoder and used that to encode rather than premiere and it worked!

khomthepreditor
Inspiring
April 15, 2019

Sweet! Glad you were able to figure it out

Inspiring
April 15, 2019

I work with files from that camera frequently and have not see this issue.

See this thread, there are a couple of suggestions marked helpful in it:

Error compiling movie - Import error - Importer returned bad result

MtD

jcolebankAuthor
Participant
April 15, 2019

What do you normally set your sequence settings to and what are your export settings? Im sure I messed one of those up along the way. Even though I shot in 4k, I am exporting a HD version.

khomthepreditor
Inspiring
April 15, 2019

That actually shouldn't matter. H.264 is a good codec for uploading to YouTube, so aim for that. If you're exporting 24-30fps, 10-15Mbps should be good for bitrate; 15-25Mbps for if you're doing 60fps.

khomthepreditor
khomthepreditorCorrect answer
Inspiring
April 15, 2019

Are you exporting directly out of Premiere? Try hitting queue instead of export at the bottom of your export settings, and it'll send your export to Adobe Media Encoder (make sure it's installed!), which may be able to handle the export easier.