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Silvan36437301xktu
Participating Frequently
November 25, 2025
Answered

Using the pen is difficult

  • November 25, 2025
  • 1 reply
  • 251 views

Hello,

I'm working with a Wacom Cintiq 24HD with a pen (and Win 11 Pro) and in every Adobe program I have no problems with using the pen. In Premiere 25.6.2 the pen wouldn't work correctly. Is there somewhere a box I missed to check that allows working with a pentool?

Thanks

s.

    Correct answer Silvan36437301xktu

    I usually wait years before asking a question, but not this time. I asked it while I was taking the pen apart and putting it back together, and now it's working again. But thank you very much for the answer!

    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    November 26, 2025

     

    Hi Silvan,

    Thanks for the question. I don't think there's anything specific you should do in Premiere Pro preferences or anything like that. Have you contacted Wacom support yet? What do they have to say?  I hope we can help you solve this.

     

    Thanks,.
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    S
    Silvan36437301xktuAuthorCorrect answer
    Participating Frequently
    November 26, 2025

    I usually wait years before asking a question, but not this time. I asked it while I was taking the pen apart and putting it back together, and now it's working again. But thank you very much for the answer!

    S
    Adobe Employee
    Sumeet_Kumar_Choubey
    Adobe Employee
    November 26, 2025

    Glad to hear it's working again! Feel free to reach out if you experience any issues or have any queries.

     

    Thanks,

    Sumeet

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