Skip to main content
Silvan36437301xktu
Participating Frequently
Nov 25, 2025 1:33 PM UTC
Answered

Using the pen is difficult

Hello,

I'm working with a Wacom Cintiq 24HD with a pen (and Win 11 Pro) and in every Adobe program I have no problems with using the pen. In Premiere 25.6.2 the pen wouldn't work correctly. Is there somewhere a box I missed to check that allows working with a pentool?

Thanks

s.

    Silvan36437301xktuCorrect answer
    Participating Frequently
    Nov 26, 2025 8:18 AM UTC

    I usually wait years before asking a question, but not this time. I asked it while I was taking the pen apart and putting it back together, and now it's working again. But thank you very much for the answer!

    View reply

    3 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Nov 26, 2025 12:46 AM UTC

     

    Hi Silvan,

    Thanks for the question. I don't think there's anything specific you should do in Premiere Pro preferences or anything like that. Have you contacted Wacom support yet? What do they have to say?  I hope we can help you solve this.

     

    Thanks,.
    Kevin

     

    Translate
    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Silvan36437301xktuAuthorCorrect answer
    Participating Frequently
    Nov 26, 2025 8:18 AM UTC

    I usually wait years before asking a question, but not this time. I asked it while I was taking the pen apart and putting it back together, and now it's working again. But thank you very much for the answer!

    Translate
    Adobe Employee
    Sumeet_Kumar_Choubey
    Adobe Employee
    Nov 26, 2025 8:45 AM UTC

    Glad to hear it's working again! Feel free to reach out if you experience any issues or have any queries.

     

    Thanks,

    Sumeet

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices