Skip to main content
Participating Frequently
November 25, 2025
Answered

Using the pen is difficult

  • November 25, 2025
  • 1 reply
  • 251 views

Hello,

I'm working with a Wacom Cintiq 24HD with a pen (and Win 11 Pro) and in every Adobe program I have no problems with using the pen. In Premiere 25.6.2 the pen wouldn't work correctly. Is there somewhere a box I missed to check that allows working with a pentool?

Thanks

s.

Correct answer Silvan36437301xktu

I usually wait years before asking a question, but not this time. I asked it while I was taking the pen apart and putting it back together, and now it's working again. But thank you very much for the answer!

1 reply

Kevin J. Monahan Jr.
Legend
November 26, 2025

 

Hi Silvan,

Thanks for the question. I don't think there's anything specific you should do in Premiere Pro preferences or anything like that. Have you contacted Wacom support yet? What do they have to say?  I hope we can help you solve this.

 

Thanks,.
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Silvan36437301xktuAuthorCorrect answer
Participating Frequently
November 26, 2025

I usually wait years before asking a question, but not this time. I asked it while I was taking the pen apart and putting it back together, and now it's working again. But thank you very much for the answer!

Adobe Employee
November 26, 2025

Glad to hear it's working again! Feel free to reach out if you experience any issues or have any queries.

 

Thanks,

Sumeet