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Greg @ Caprice
Greg @ Caprice
Inspiring
October 17, 2023
Question

V24 error messages

  • October 17, 2023
  • 1 reply
  • 365 views

Hi,

I'm getting the following error messages using V24 and a new project.

Windows 11

The low level errors come after opening saved project (project was created in this version)

Export Error when trying to render project.

I am working with 50GB of HD space available.

Cleared cache, issue not solved.

Have changed from GPU to Software only.

Any assistance please.

 

    This topic has been closed for replies.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    October 25, 2023

    Good Day @Greg @ Caprice,

    I am sorry that we in the forums could not fix your issue. At this time, would you mind contacting assisted support directly to help you find a solution to this problem? The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you.

     

    Let us know what they say so that the community can stay abreast about what's going on.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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