Skip to main content
J
Joey01
Participating Frequently
October 11, 2023
Question

Version 24.0.0 Broke AJA Kona 4 Audio Routing

  • October 11, 2023
  • 2 replies
  • 515 views

24.0.0 no longer selects AJA Kona 4 audio output when in use.  It uses Windows host driver instead.

Can confirm the previous 23.6.0 correctly routes audio to "Main App" instead of the host driver and indicates it in the AJA Control Panel app.

Joseph Tucker

    This topic has been closed for replies.

    2 replies

    J
    Joey01Author
    Participating Frequently
    October 18, 2023

    Hi Matt and appreciate your reply!

     

    I found that my primary audio device had changed to Adobe Desktop Audio instead of AJA KONA 4.  Selected the correct device and all is good now.  (FYI ... I had to select and save it a couple of time to get the selection to "stick.")  In the past, every time I've updated to a new version, this always stayed constant.  I guess there is a new "check" that needs to be preformed.

     

    Thank you, Matt.

     

    Joseph Tucker.

     

    M
    Community Manager
    mstegnerCommunity Manager
    Community Manager
    October 12, 2023

    Hi, Matt from Adobe.

    I'll try to help figure out what is going on.

    First, can you put screenshots of “Preference>Audio Hardware…” and “Preferences>Playback…” so I can have a baseline of how your system is set up.

     

    Second, can you try reinstalling the AJ, software and drivers?  Something might not have been copied correctly in the previous install, and a reinstall will rule out any issues with that.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices