Video and Audio Choppy On Initial Playback - despite proxies?
Hi guys, I'm having an issue with Playback where the initial seconds are laggy and choppy and frames are dropped to the point of being impossible to understand.
I feel this is not performance related as it's a tiny video file.
This only happens for the first 1-2 seconds of playback and it is repeatable every time the playhead is played. The thing is I feel I've tried all the normal troubleshooting steps and now I'm out of ideas.
Usually, this system has no issues with performance but like this, I am unable to edit.
Does anyone have any suggestions on what to try next?
Footage DNxHD 720p SQ 8-bit 1280 x 720 25fps
System Samsung Surfacebook 2 - 12th gen Intel i7 16GB RAM SSD
OS Win 11 Latest build
Versions of PP I've tried 24.1.0 & 23.6.2
Graphics - Intel Iris Xe Graphics
I've tried:
- updating the Graphics drivers,
- different versions of Premiere Pro.
- proxies
- Clearing media Cache
- New Project
- trashing preferences
- (no plugins installed)
- Software only and OpenCL
None of this helped with the issue.
Please let me know if you have any ideas. Thank you.
