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devcoffee
Participant
January 10, 2017
Question

Video and Audio out of sync

  • January 10, 2017
  • 5 replies
  • 554 views

I've been doing with this problem for about 3 days now. I've seen all of the other posts and nothing seems to fix this. Literally the clip will be perfectly synced for the first 5 minutes and it will gradually get out of sync. Now the thing that makes no sense at all is that towards the end it begins to sync perfectly. I can't even begin to describe my frustration with this, it seems many other people have a similar problem.

    This topic has been closed for replies.

    5 replies

    Christian.Z
    Community Expert
    Christian.ZCommunity Expert
    Community Expert
    March 30, 2022

    @devcoffee  I would definetly try what @Kevin-Monahan suggested.
    Screen captures are naturally variable frame rate which will cause this issue

    Joost van der Hoeven
    Community Expert
    Joost van der HoevenCommunity Expert
    Community Expert
    March 30, 2022

    Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Pr version? Thanks. Also a screen grab of your issue will be helpful.

    FAQ: What information should I provide when asking a question on this forum?
    https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027

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    Baffy19
    Legend
    March 30, 2022

    Great, I support it 👏

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    devcoffeeAuthor
    Participant
    January 10, 2017

    This is a screen capture. I'll give that a try right now, should I expect any drop in quality when I transcode it?

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    January 10, 2017

    Exactly what is INSIDE the video you are editing?

    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

    Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download POST IN TREE VIEW

    .

    Does your video use a VARIABLE Frame Rate? See https://forums.adobe.com/thread/1110005

    If yes, use https://handbrake.fr/ open source transcoder/converter to convert to Constant Frame Rate

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    January 10, 2017

    Hi devcoffee,

    Is this a screen/game capture file or a video clip from a mobile phone? If so, rip the file in Handbrake first. The variable frame rate you have recorded is the problem. Transcoding solves that issue.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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