Video Distortion When Exporting

 I'm not sure how to check the GPU

By @Kathy5C4F

See here:

https://www.google.com/search?q=windows+10+how+to+find+graphics+card&oq=windows+10+how+to+find+&aqs=chrome.6.69i57j0l9.11352j0j7&sourceid=chrome&ie=UTF-8

and here:

https://www.google.com/search?q=windows+10+check+graphics+driver+version&ei=Rp7fYO7iKZCO9PwP6LinuAM&oq=windows+10+how+to+find+graphics+driver&gs_lcp=Cgdnd3Mtd2l6EAEYATIGCAAQFhAeMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgUIABCGAzIFCAAQhgMyBQgAEIYDOgcIABBHELADSgQIQRgAUMKmB1jpsQdg2NIHaAFwAngAgAGZAYgBzQaSAQMwLjeYAQCgAQGqAQdnd3Mtd2l6yAEIwAEB&sclient=gws-wiz

It does look like a GPU thing as Sumeet mentioned. You can try updating your GPU driver and if you are using an Nvidia card, try the Studio Drivers. Do a clean installation if you need to.

Other things to try: export with Software Encoding if going to H264 or try another codec entirely, like Quicktime ProRes 422.

If your source media has variable framerate like from a Phone, you can try correcting the VFR with Handbrake and see if that helps.

Hi Kathy5C4F,

We're sorry about this. It seems like a GPU driver issue. Please let us know the version of Premiere Pro that you are using & the system specs (OS, CPU, GPU & RAM). Also, have you tried switching the Renderer to Mercury Playback Engine Software Only & checked if it's exporting properly?

Thanks,

Sumeet