Video gets "glitchy" when I use the crop tool on MacBook Pro

Forum|Forum|6 years ago
December 13, 2019
4 replies
1739 views

Editing footage on Premiere CC on a new MacBook Pro ... when I try cropping footage on the left and right sides, my video does this weird glitch effect that you see here. Rendering in playback doesn't fix it and it looks like this when it's exported as well. This only seems to affect footage when both left and right sides are cropped; it doesn't get glitchy when it's just one of those two sides, nor does anything happen when I crop the top and/or bottom sides. I've never encountered this problem before, any advice? Thank you!

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K

Kimvanharen

Participant

Same problem here, are there any fixes?

Ann Bens

Community Expert

Use a mask from opacity instead.

K

Kimvanharen

Participant

Jeah that's working, hope that we can use the crop tool again soon!

R

ryanm92499636

Participant

I've updated the CC app, but Premiere 14.0.1 is still the most current that shows up for me. On my Mac Pro, 14.0.2 shows up and has installed. Any other way of getting the current version?

Ann Bens

Community Expert

Most recent is now 14.0.3.

Sign out and in the CC desktop app.

jellmariano

Participant

Same! I am using Macboook Pro 16 too and my video usually have the glitch effect whenever i used crop function.

Ann Bens

Community Expert

Updating to 14.0.2 might do the trick or use a mask from Opacity instead.

R

ryanm92499636

Participant

Any idea how to get 14.0.2? I've got the same error. I've uninstalled and reinstalled Premiere here, but it only puts me on 14.0.1. I see this page: https://helpx.adobe.com/ca/premiere-pro/kb/fixed-issues.html which lists 14.0.2 so I believe you that it exists... although they don't mention fixing this bug.