Inspiring

Answered

Video Glitches Back to Beginning, Audio Out of Sync

Forum|Forum|7 years ago
November 17, 2018
14 replies
40764 views

I'm having a weird issue in Premiere 2019 lately and downgrading back to 2018 didn't solve it. When I import .MOV footage (and even when I encode it to .MP4 H.264) the first part of the clip will play fine, then the video will "cut" and start playing the first part of the clip again. Or it will play fine and briefly flicker to another point in the clip. The audio goes on as it should, making it out of sync with the video. I have no idea why this is happening or any way of fixing it.

As you can see in the video, the audio is in sync with the video, then the video loops back to the beginning. As you can see, no cuts have been made. This is happening both with the original .MOV and ..MP4 converted files.

Any help would be appreciated!

video sync

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Correct answer mikep13649087

Ok I have come up with a workaround. I found that putting the file through Media Encoder and encoding with the "YouTube 1080p Full HD" Preset outputs a file that works with no problem.

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1

17355132

Participant

Same exact problem and I thought this would finally work but...

Encoded file to the Facebook Full 1080p as Mikep says and still glitching in the same spot.

Watched the original file, no glitching at all.

Watched the Adobe Media Encoded file, the glitch is there.

Is adobe planning on fixing this? What should I do?

thoreenlaw

Inspiring

Ok, I am a hack so I used AME to set to match source.

That solved the issue for one clip. But, I just did it again with a different clip and it has a skip in the middle of it.

I did again with the Facebook Full 1080p -- skip in the same spot.

Rewatched the original file in Windows movie-thing, no skip.

Rewatched the AME files in quicktime, the skip is there in both the AME files I created.

Not great.

M

mikep13649087Author

Inspiring

I had the same exact problem. I definitely recommend Handbrake for the time being until Adobe fixes their s**t.

S

seanlockephotography

Participating Frequently

Has this not been fixed? I have some iphone footage I'm working with and the clips keep jumping back to the beginning and repeating in random places. I don't need yet another step in the whole process here.

thoreenlaw

Inspiring

Assuming this works, why do we need to do this? I am dropping Iphone video straight in just as I have always done. Only now do I/we have this issue.

M

mikep13649087Author

Inspiring

It seems like it's a glitch with latest versions of Premiere and AME. They should hopefully fix it soon. I also had to use Handbrake to encode some files because AME was encoding the files with glitchy video and out of sync audio.

C

CheyW

Participant

I'm having the same issues as OP only with the audio screwing up instead of the video, also in Premiere CS6. I downloaded Handbrake but I've never used it before. What are the settings in this program did you use to fix your video?

M

mikep13649087AuthorCorrect answer

Inspiring

Ok I have come up with a workaround. I found that putting the file through Media Encoder and encoding with the "YouTube 1080p Full HD" Preset outputs a file that works with no problem.

S

S21060

Participating Frequently

Thank you - had exactly same issue and this totally resolved it

Phew!

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