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Inspiring
Mar 17, 2023 8:52 AM UTC
Answered

Video lagging after export

Hi, 
I am stumped. My preview in Premiere Pro is perfect but after exporting the video is lagging up to where it looks more of a slide show with still images. 

I tried different solutions: 

  • Creating a new sequence
  • Change the renderer in File > Project Settings to: Mercury Playback Engine GPU Acceleration (Software Only)
  • Restart and export again
  • Different exportsettings

How can I fix this? 

 

Chanel24265924cubaCorrect answer
Inspiring
Mar 18, 2023 12:31 AM UTC

Thanks all for viewing this problem with me. I just restarted my entire laptop and updated it and somehow the video is playing correctly. So I believe that the issue was with my laptop and not with Premiere Pro. 

13 replies

Chanel24265924cubaAuthorCorrect answer
Inspiring
Mar 18, 2023 12:31 AM UTC

Thanks all for viewing this problem with me. I just restarted my entire laptop and updated it and somehow the video is playing correctly. So I believe that the issue was with my laptop and not with Premiere Pro. 

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Participating Frequently
Jan 5, 2024 1:51 PM UTC

This was definitely the issue for me. Macbook Pro M1

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Peru Bob
Community Expert
Community Expert
Mar 17, 2023 8:56 PM UTC

How are you viewing it?

Does it play OK in another player?

If you import the exported file into Premiere Pro, does it play OK?

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Peru Bob
Community Expert
Community Expert
Mar 17, 2023 2:21 PM UTC

Try creating a new project and import the old one into it.

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Inspiring
Mar 17, 2023 8:01 PM UTC

Hi Peru, 
Thank you for the tip. I tried, but unfortunatelly it didn't work. Any other tips?

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Ann Bens
Community Expert
Community Expert
Mar 17, 2023 9:59 AM UTC

Turn off hardware encoding (is not the same as MPE) and try again.

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Inspiring
Mar 17, 2023 10:02 AM UTC

Hi Ann, 
Thank you for the tip. I also tried Soft encoding but unfortunatelly that made no difference. 
Any other tips? 

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