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Participant
Mar 27, 2025 11:30 AM UTC
Question

Video Not Showing

When I upload the a video only the auido seems to be working. Also when I drag a video to the preview section the video doesn't appear also. 

I tried restarted my computer. Cleared the catche section. 

Any help would be greatly apperciated. 

Thanks,

Omar.

2 replies

Ann Bens
Community Expert
Community Expert
Mar 27, 2025 1:46 PM UTC
Adobe Employee
Mar 27, 2025 3:03 PM UTC

Hi Omar,

 

Welcome to the community. As Ann Bens suggested, it might be an issue with source patching. You may also refer to this video to learn how to get around this issue. Hope it helps. Let us know if you have any questions.

 

Thanks,

Sumeet

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