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defaultdxgy7pg2j08x
Inspiring
February 24, 2026
Answered

Video renders Blank

  • February 24, 2026
  • 3 replies
  • 39 views

Dear all

I have used video from an ipad, the video looks fine in the preview, when i export, i have the audio but a blank screen. 

After much co piloting it suggested the problem may be the source video and a variable frame rate. Dose anyone have any idea?  I am in the process of converting the video to CFR with handbrake, I lost a whole day yesterday thinking I could resolve this 🙄

 

Any ideas?

    Correct answer defaultdxgy7pg2j08x

    @Joëlle Bh Hi, I have now discovered the problem. The video was synched up to an audio recording of the event in question captured by a sound recorder. In my edit, I removed this audio track and it has now published fine.  I am now washing the video through handbrake and will resynch with my audio. Hopefully I will now get the file I originally intended.  Can anyone suggest a work around for the future?  Might this be useful for https://community.adobe.com/members/arvind-sridhar-2204922.

    Thank you for your help

    Steve 

    3 replies

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    February 24, 2026

    Hi there,

    Sorry to hear about the issue. Is this happening with any specific media, or all media from iPad? Have you tried them in a new project? If it’s happening across multiple media & projects, please share a download link to a sample media file with us. It will help diagnose it properly.

    Thanks,
    Sumeet

    P
    Community Expert
    PaulMurphyCommunity Expert
    Community Expert
    February 24, 2026

    Can you share your sequence and export settings?

    D
    defaultdxgy7pg2j08xAuthor
    Inspiring
    February 24, 2026

    Thank you and also thank you ​@Joëlle Bh . Does this help?  I also find that when I go back to the edit page, the video is blank. if eye click the eye and then click again the preview comes back, is this normal?  I do not seem to remember this ever happening before 

    Joëlle Bh
    Community Expert
    Joëlle BhCommunity Expert
    Community Expert
    February 24, 2026

    Hi,

    Yes, this is a fairly common issue with footage from iOS devices. iPads often record using variable frame rate (VFR) and sometimes HEVC + HDR, which can preview correctly but fail during export because the renderer can’t interpret timing or color metadata consistently.

    You’re already on the right track converting to constant frame rate (CFR), that alone resolves many cases. If it still exports with audio only, try these additional checks:

    Things to verify

    • Disable hardware acceleration and export using software encoding.

    • Match the sequence settings to the clip’s native resolution and frame rate.

    • Clear media cache and render files.

    • Make sure the clip isn’t HDR if your sequence is SDR (interpret footage if needed).

    If conversion is needed
    Transcode to an edit-friendly codec instead of just CFR:

    • ProRes or DNxHR (best)

    • or H.264 with CFR + Rec.709 color

    That eliminates most decode/render conflicts.

    If you can share:
    • source clip specs
    • sequence settings
    • export settings

    we can pinpoint the exact cause.

    Hope this helps.

    D
    defaultdxgy7pg2j08xAuthor
    Inspiring
    February 24, 2026

    Many thanks 🙂

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