Video shot on insta 360 one x2, blue dots and lines appear on preimer pro while editing and final

Forum|Forum|4 years ago
February 23, 2022
4 replies
1188 views

I recently bought a insta 360 one x2, I shot a video.

I am fairly new to shooting and editing videos. After lot of tutorials on youtube, I made a simple MP4 format video out of 360 degree video from insta 360 studio and used that to make final video in premier pro. But I am geting blue dots and lines on black on my video. Tried searching for similar problem but couldnt find any.

Any solution would be appreciated

here's a screenshot of video preview from editing window.

This topic has been closed for replies.

Kartika Rawat

Community Manager

Hi there!

That looks weird. Can you share your system details (OS, CPU, RAM, GPU)? Does it only happen with Insta 360 files?

Let us know.

Kartika

P

Piyush23262246eopiAuthor

Participant

Here's my computer specs

Device name LAPTOP-07V9EISR
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.80 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

GPU SPEC

file I am trying to edit properties

I tried editing videos shot on Iphones, that worked fine. But while editing video shot on insta 360 specially after geting the adjusted final out put from Insta360 studio, I am facing this problem.

P

Piyush23262246eopiAuthor

Participant

Here' what the real video looks like when I play it on VLC player

Peru Bob

Community Expert

Also:

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

Peru Bob

Community Expert

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.