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Participant
May 20, 2020
Question

Video stops playing out of nowhere

  • May 20, 2020
  • 2 replies
  • 452 views

HI!
When i´m playing a Video (no matter if it is a big data or a small one) stops playing, but most of the time the audio is playing further... I have a powerfull PC so that isn´t the problem. Also I tried to download another version but it didn´t help, and I have never had that problem 😞 Does anyone have the same problem or knows how I can fix it?

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2 replies

Peru Bob
Community Expert
Community Expert
May 20, 2020

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Kevin J. Monahan Jr.
Legend
May 20, 2020

Julius,

Which camera shot this footage? Any computer information? More info please.


Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio