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venkatr9389471
Participant
June 4, 2018
Answered

videos correpted playing in green shade

  • June 4, 2018
  • 2 replies
  • 280 views

please help me

    This topic has been closed for replies.
    Correct answer Vidya Sagar

    Hi venkatr9389471,

    Thanks for the reply. Just for a test, change the renderer & check the issue. Steps:FAQ: How to change the Video Renderer in Premiere Pro?

    Also, check this forum thread; users resolved the issue by installing an updated Intel GPU driver:  Green and Pink Video in Premiere Pro 12.0.1 (Build 69)

    Please let us know the status.

    Thanks,

    Vidya

    2 replies

    Vidya Sagar
    Adobe Employee
    Adobe Employee
    June 5, 2018

    Hi venkatr9389471,

    Sorry for the trouble. As suggested by John T Smith, we need more info for investigation.

    Also, please share few screenshots of the issue for better understanding. Steps: FAQ: How do I capture and post a screen shot or video?

    Thanks,

    Vidya

    venkatr9389471
    Participant
    June 5, 2018

    Vidya Sagar
    Adobe Employee
    Vidya SagarCorrect answer
    Adobe Employee
    June 5, 2018

    Hi venkatr9389471,

    Thanks for the reply. Just for a test, change the renderer & check the issue. Steps:FAQ: How to change the Video Renderer in Premiere Pro?

    Also, check this forum thread; users resolved the issue by installing an updated Intel GPU driver:  Green and Pink Video in Premiere Pro 12.0.1 (Build 69)

    Please let us know the status.

    Thanks,

    Vidya

    John T Smith
    Community Expert
    Community Expert
    June 4, 2018

    More information needed for someone to help... please click below and provide the requested information

    -Troubleshooting https://forums.adobe.com/thread/2261475

    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840