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venkatr9389471
Participant
June 4, 2018
Answered

videos correpted playing in green shade

  • June 4, 2018
  • 2 replies
  • 281 views

please help me

    This topic has been closed for replies.
    Correct answer Vidya Sagar

    Hi venkatr9389471,

    Thanks for the reply. Just for a test, change the renderer & check the issue. Steps:FAQ: How to change the Video Renderer in Premiere Pro?

    Also, check this forum thread; users resolved the issue by installing an updated Intel GPU driver:  Green and Pink Video in Premiere Pro 12.0.1 (Build 69)

    Please let us know the status.

    Thanks,

    Vidya

    2 replies

    Vidya Sagar
    Participating Frequently
    June 5, 2018

    Hi venkatr9389471,

    Sorry for the trouble. As suggested by John T Smith, we need more info for investigation.

    Also, please share few screenshots of the issue for better understanding. Steps: FAQ: How do I capture and post a screen shot or video?

    Thanks,

    Vidya

    venkatr9389471
    Participant
    June 5, 2018

    Vidya Sagar
    Vidya SagarCorrect answer
    Participating Frequently
    June 5, 2018

    Hi venkatr9389471,

    Thanks for the reply. Just for a test, change the renderer & check the issue. Steps:FAQ: How to change the Video Renderer in Premiere Pro?

    Also, check this forum thread; users resolved the issue by installing an updated Intel GPU driver:  Green and Pink Video in Premiere Pro 12.0.1 (Build 69)

    Please let us know the status.

    Thanks,

    Vidya

    John T Smith
    Community Expert
    Community Expert
    June 4, 2018

    More information needed for someone to help... please click below and provide the requested information

    -Troubleshooting https://forums.adobe.com/thread/2261475

    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840