Wasted Graphics card by rendering a video

Forum|Forum|9 years ago
January 21, 2017
2 replies
313 views

Hi , i have in my PC GTX 780 TI by Gigabyte powered by nVidia, i tried to render a 4k 60fps video in premiere pro cc last night ,( just pressed enter , nothing else in the background ) and suddenly i got greenish purplish smudges all over the screen the PC got blue screen of death with some error regarding the graphics card, then I wasn't able to boot up my pc , everytime same thing happens , after some time , i just removed the card and connected the screen to the motherboard, and it boots fine now

my conclusion is that something in premiere pro messed up my graphics card , ( which was working fine , i put it to work now and then for gaming )

Did something similar ever happen to any of you ? or anyone that you know of?

can something be done to save my card?

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excited_Genie16B8

Legend

my conclusion is that something in premiere pro messed up my graphics card

That is highly unlikely. Premiere Pro might have triggered a hardware issue that already existed, but the likelihood of PP actually causing that issue is pretty much null.

On a side note, I do recommend step 4 here, especially part D.

Premiere Pro Troubleshooting Guide

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Dave Merchant

Legend

Premiere (or any other application-level software) is not going to directly 'mess up' a hardware device; the only way to do that would be to modify the firmware. However GPU rendering puts a continual 100% load on your GPU, and not all consumer-grade cards can cope with that. Their cooling systems are built with gaming in mind, where the load curve is much more variable. If the card isn't being cooled properly (either due to its own heatsink being inadequate, or poor case ventilation) then it should trigger a thermal overload and gracefully power down. Again, that's not always the case with consumer cards where every penny counts.

The card is probably not repairable, but if you look through the Windows event logs there may be a trail of errors showing the card failed, and the data on those errors might convince the card vendor to give you a replacement if it happened within normal limits. It's worth plugging the card back in just in case the error was a dry connection, it's not going to do your system any harm, it'll either boot or it won't.